Shipping policy

Shipping Policy

Welcome to Fenrir Vintage Emporium. We are committed to delivering high-quality leather products to our customers around the world. Below, you’ll find important details regarding our shipping process.

Processing Time

All orders are processed within 1-5 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Options & Delivery Estimates

We offer a range of shipping methods to suit your needs:

  • Standard International Shipping: Delivery within 15-45 business days, depending on the destination. This method is our most economical and is ideal for non-urgent orders.
  • Expedited International Shipping: Delivery within 7-20 business days for faster processing and delivery.
  • Free Shipping (on Selected Items): Available on select items and destinations, with delivery times similar to standard international shipping.

Please note that delivery times are estimated and may vary due to factors such as customs delays, local holidays, or the destination country’s postal service.

Tracking Your Order

All shipments include a tracking number that will be sent to you once your order has been dispatched. Tracking updates may take 3-7 days to reflect once your package has been shipped. You can track your order through the provided link in your shipping confirmation email.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the buyer’s responsibility and are not included in the item price or shipping cost. Please check with your country’s customs office to determine any additional costs prior to making your purchase.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. We strive to offer affordable shipping rates, often similar to those found on platforms like AliExpress, to make global shipping accessible to our customers.

Lost or Delayed Packages

While we make every effort to ensure timely delivery, we are not responsible for delays caused by customs clearance processes or unforeseen circumstances within the shipping carrier’s control. In the rare event that your package is lost or delayed beyond 60 days, please contact us at [insert contact email], and we will investigate the issue.

Changes to Orders

If you need to modify your order, please contact us within 24 hours of placing the order at [insert contact email]. Once the order has been shipped, no changes or cancellations can be made.

Shipping Restrictions

We currently do not ship to P.O. boxes, APO/FPO addresses, or restricted countries. For more information on specific country restrictions, please contact our customer service team.

If you have any questions or concerns about shipping, please don’t hesitate to reach out to us at [insert contact email]. We're here to help ensure a smooth delivery experience.

Thank you for shopping at Fenrir Vintage Emporium!